Legal

Terms of Service

Last updated: June 2026

These terms govern your use of the Sociogenic website and the marketing services we provide. By engaging us or using this site, you agree to these terms.

1. Our services

Sociogenic provides social-media marketing services including strategy, content creation, community management, paid media and related work. The specific scope, deliverables and fees for each engagement are agreed in a separate proposal or statement of work.

2. Client responsibilities

To deliver effectively, we rely on you to provide timely access to accounts, assets, approvals and information. Delays in providing these may affect timelines and results.

3. Fees and payment

Fees, billing cycles and ad-budget arrangements are set out in your proposal. Invoices are payable within the period stated. Ad spend is billed separately from management fees unless agreed otherwise.

4. Intellectual property

Upon full payment, ownership of final deliverables created specifically for you transfers to you. We retain the right to display non-confidential work in our portfolio and case studies unless otherwise agreed.

5. Results and performance

While we draw on proven methods and report performance transparently, marketing outcomes depend on many factors. We do not guarantee specific results, rankings or revenue figures.

6. Limitation of liability

To the maximum extent permitted by law, our total liability arising from any engagement is limited to the fees paid for the services giving rise to the claim. We are not liable for indirect or consequential losses.

7. Termination

Either party may end an engagement with the notice period stated in the relevant proposal. Fees for work performed up to termination remain payable.

8. Governing law

These terms are governed by the laws of England and Wales, and any disputes are subject to the exclusive jurisdiction of its courts.

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